PRIVACY POLICY
Last
updated May 27,
2025
This Privacy Notice for Mad
Cloud Agency LLC (
) your
personal information when you use our services (
"Services"
- Visit our website
at madcloudagency.com , or any website of ours that links to this Privacy Notice
- Engage with us in other
related ways, including any sales, marketing, or
events
Questions or
concerns? Reading this Privacy Notice will help
you understand your privacy rights and choices. We are
responsible for making decisions about how your personal
information is processed. If you do not agree with our
policies
and practices, please do not use our Services.[email protected]
.
SUMMARY OF KEY POINTS
This summary provides
key
points from our Privacy Notice, but you can find out
more details about any of these topics by clicking the
link following each key point or by using
our table of
contents below
to find the section you are looking
for.
What personal information
do we
process? When you visit, use, or navigate our
Services,
we may process personal information depending on how you
interact with
us and the Services, the choices you make, and the products and
features
you use. Learn more about personal information you
disclose
to us.
Do we process any
sensitive
personal information? Some of the information may
be
considered
Do we collect any
information from
third parties?
How do we process your
information? We process your information to
provide,
improve, and administer our Services, communicate with you, for
security
and fraud prevention, and to comply with law. We may also
process your
information for other purposes with your consent. We process
your
information only when we have a valid legal reason to do so.
Learn more
about how we process your
information.
In what situations and
with which
categories of
third
parties. Learn more about when and with whom we share
your
personal information.
How do we keep your
information
safe? We have adequate
organizational
and
technical processes and procedures in place to protect your
personal
information. However, no electronic transmission over the
internet or
information storage technology can be guaranteed to be 100%
secure, so
we cannot promise or guarantee that hackers, cybercriminals, or
other
What are your
rights?
Depending on where you are located geographically, the
applicable
privacy law may mean you have certain rights regarding your
personal
information. Learn more about your privacy
rights.
How do you exercise your
rights? The easiest way to exercise your rights is
by
submitting a
data subject access
request
Want to learn more about what we
do with
any information we collect? Review the Privacy Notice in
full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect personal
information
that you voluntarily provide to us when you
Personal Information
Provided by You. The personal information that
we collect depends on the context of your interactions with
us
and the Services, the choices you make, and the products and
features you use. The personal information we collect may
include the following:
-
names
-
phone numbers
-
email addresses
-
usernames
-
passwords
-
contact preferences
-
contact or authentication data
-
billing addresses
Sensitive
Information.
Payment Data.
We
may collect data necessary to process your payment if you
choose
to make purchases, such as your payment instrument number,
and
the security code associated with your payment instrument.
All
payment data is handled and stored by
Stripe
.
You may find their privacy notice
link(s) here:
https://stripe.com/privacy
.
All personal information that
you
provide to us must be true, complete, and accurate, and you
must
notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We automatically collect
certain
information when you visit, use, or navigate the Services.
This
information does not reveal your specific identity (like
your
name or contact information) but may include device and
usage
information, such as your IP address, browser and device
characteristics, operating system, language preferences,
referring URLs, device name, country, location, information
about how and when you use our Services, and other technical
information. This information is primarily needed to
maintain
the security and operation of our Services, and for our
internal
analytics and reporting purposes.
Like many businesses, we also
collect information through cookies and similar
technologies.
The information we collect
includes:
- Log and Usage
Data. Log and usage data is
service-related, diagnostic, usage, and performance
information our servers automatically collect when you
access or use our Services and which we record in log
files. Depending on how you interact with us, this log
data may include your IP address, device information,
browser type, and settings and information about your
activity in the Services
(such as the
date/time stamps associated with your usage, pages and
files viewed, searches, and other actions you take such
as which features you use), device event information
(such as system activity, error reports (sometimes
called
"crash dumps" ), and hardware settings).
- Device Data. We
collect device data such as information about your
computer, phone, tablet, or other device you use to
access the Services. Depending on the device used, this
device data may include information such as your IP
address (or proxy server), device and application
identification numbers, location, browser type, hardware
model, Internet service provider and/or mobile carrier,
operating system, and system configuration
information.
- Location Data. We
collect location data such as information about your
device's location, which can be either precise or
imprecise. How much information we collect depends on
the type and settings of the device you use to access
the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us
your current location (based on your IP address). You
can opt out of allowing us to collect this information
either by refusing access to the information or by
disabling your Location setting on your device. However,
if you choose to opt out, you may not be able to use
certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.We process your
personal
information for a variety of reasons, depending on how
you interact with our Services, including:
- To facilitate
account creation and authentication and
otherwise manage user accounts. We may
process your information so you can create and log in to
your account, as well as keep your account in working
order.
- To
send
administrative
information
to
you. We
may process your
information to
send you details
about our
products and
services,
changes to our
terms and
policies, and
other similar
information.
-
To
save
or
protect
an
individual's
vital
interest.
We
may
process
your
information
when
necessary
to
save
or
protect
an
individual’s
vital
interest,
such
as
to
prevent
harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.
The
General
Data
Protection
Regulation
(GDPR)
and
UK
GDPR
require
us
to
explain
the
valid
legal
bases
we
rely
on
in
order
to
process
your
personal
information.
As
such,
we
may
rely
on
the
following
legal
bases
to
process
your
personal
information:
-
Consent.
We
may
process
your
information
if
you
have
given
us
permission
(i.e.
-
Performance
of
a
Contract.
We
may
process
your
personal
information
when
we
believe
it
is
necessary
to
-
Legal
Obligations.
We
may
process
your
information
where
we
believe
it
is
necessary
for
compliance
with
our
legal
obligations,
such
as
to
cooperate
with
a
law
enforcement
body
or
regulatory
agency,
exercise
or
defend
our
legal
rights,
or
disclose
your
information
as
evidence
in
litigation
in
which
we
are
involved.
-
Vital
Interests.
We
may
process
your
information
where
we
believe
it
is
necessary
to
protect
your
vital
interests
or
the
vital
interests
of
a
third
party,
such
as
situations
involving
potential
threats
to
the
safety
of
any
person.
Vendors,
Consultants,
and
Other
Third-Party
Service
Providers.
We
may
share
your
data
with
third-party
vendors,
service
providers,
contractors,
or
agents
(
"third
parties"
)
who
perform
services
for
us
or
on
our
behalf
and
require
access
to
such
information
to
do
that
work.
We
have
contracts
in
place
with
our
third
parties,
which
are
designed
to
help
safeguard
your
personal
information.
This
means
that
they
cannot
do
anything
with
your
personal
information
unless
we
have
instructed
them
to
do
it.
They
will
also
not
share
your
personal
information
with
any
organization
apart
from
us.
They
also
commit
to
pr
otect
the
data
they
hold
on
our
behalf
and
to
retain
it
for
the
period
we
instruct.
The
categories
of
third
parties
we
may
share
personal
information
with
are
as
follows:
-
Ad Networks
-
Cloud Computing Services
-
Website Hosting Service Providers
-
User Account Registration & Authentication Services
-
Testing Tools
-
Sales & Marketing Tools
-
Payment Processors
-
Order
-
Government Entities
-
Communication & Collaboration Tools
We
also
may
need
to
share
your
personal
information
in
the
following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We
may
use
cookies
and
similar
tracking
technologies
(like
web
beacons
and
pixels)
to
gather
information
when
you
interact
with
our
Services.
Some
online
tracking
technologies
help
us
maintain
the
security
of
our
Services
and
your
account
,
prevent
crashes,
fix
bugs,
save
your
preferences,
and
assist
with
basic
site
functions.
We
also
permit
third
parties
and
service
providers
to
use
online
tracking
technologies
on
our
Services
for
analytics
and
advertising,
including
to
help
manage
and
display
advertisements,
to
tailor
advertisements
to
your
interests,
or
to
send
abandoned
shopping
cart
reminders
(depending
on
your
communication
preferences).
The
third
parties
and
service
providers
use
their
technology
to
provide
advertising
about
products
and
services
tailored
to
your
interests
which
may
appear
either
on
our
Services
or
on
other
websites.
Specific
information
about
how
we
use
such
technologies
and
how
you
can
refuse
certain
cookies
is
set
out
in
our
Cookie
Notice
.
analyze
the
use
of
the
Services.
To
opt
out
of
being
tracked
by
Google
Analytics
across
the
Services,
visit
https://tools.google.com/dlpage/gaoptout.
For
more
information
on
the
privacy
practices
of
Google,
please
visit
the
Google
Privacy
&
Terms
page.
Google Analytics
We may share your information with Google Analytics to track and6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
We
will
only
keep
your
personal
information
for
as
long
as
it
is
necessary
for
the
purposes
set
out
in
this
Privacy
Notice,
unless
a
longer
retention
period
is
required
or
permitted
by
law
(such
as
tax,
accounting,
or
other
legal
requirements).
No
purpose
in
this
notice
will
require
us
keeping
your
personal
information
for
longer
than
the
period
of
time
in
which
users
have
an
account
with
us
.
When
we
have
no
ongoing
legitimate
business
need
to
process
your
personal
information,
we
will
either
delete
or
anonymize
such
information,
or,
if
this
is
not
possible
(for
example,
because
your
personal
information
has
been
stored
in
backup
archives),
then
we
will
securely
store
your
personal
information
and
isolate
it
from
any
further
processing
until
deletion
is
possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
We
have
implemented
appropriate
and
reasonable
technical
and
organizational
security
measures
designed
to
protect
the
security
of
any
personal
information
we
process.
However,
despite
our
safeguards
and
efforts
to
secure
your
information,
no
electronic
transmission
over
the
Internet
or
information
storage
technology
can
be
guaranteed
to
be
100%
secure,
so
we
cannot
promise
or
guarantee
that
hackers,
cybercriminals,
or
other
unauthorized
third
parties
will
not
be
able
to
defeat
our
security
and
improperly
collect,
access,
steal,
or
modify
your
information.
Although
we
will
do
our
best
to
protect
your
personal
information,
transmission
of
personal
information
to
and
from
our
Services
is
at
your
own
risk.
You
should
only
access
the
Services
within
a
secure
environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to
We
do
not
knowingly
collect,
solicit
data
from,
or
market
to
children
under
18
years
of
age
,
nor
do
we
knowingly
sell
such
personal
information.
By
using
the
Services,
you
represent
that
you
are
at
least
18
or
that
you
are
the
parent
or
guardian
of
such
a
minor
and
consent
to
such
minor
dependent’s
use
of
the
Services.
If
we
learn
that
personal
information
from
users
less
than
18
years
of
age
has
been
collected,
we
will
deactivate
the
account
and
take
reasonable
measures
to
promptly
delete
such
data
from
our
records.
If
you
become
aware
of
any
data
we
may
have
collected
from
children
under
age
18
,
please
contact
us
at
[email protected]
.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In
some
regions
(like
the
EEA,
UK,
and
Switzerland
),
you
have
certain
rights
under
applicable
data
protection
laws.
These
may
include
the
right
(i)
to
request
access
and
obtain
a
copy
of
your
personal
information,
(ii)
to
request
rectification
or
erasure;
(iii)
to
restrict
the
processing
of
your
personal
information;
(iv)
if
applicable,
to
data
portability;
and
(v)
not
to
be
subject
to
automated
decision-making.
In
certain
circumstances,
you
may
also
have
the
right
to
object
to
the
processing
of
your
personal
information.
You
can
make
such
a
request
by
contacting
us
by
using
the
contact
details
provided
in
the
section
"
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
"
below.
We
will
consider
and
act
upon
any
request
in
accordance
with
applicable
data
protection
laws.
If
you
are
located
in
the
EEA
or
UK
and
you
believe
we
are
unlawfully
processing
your
personal
information,
you
also
have
the
right
to
complain
to
your
Member
State
data
protection
authority
or
UK
data
protection
authority.
If
you
are
located
in
Switzerland,
you
may
contact
the
Federal
Data
Protection
and
Information
Commissioner.
Withdrawing
your
consent:
If
we
are
relying
on
your
consent
to
process
your
personal
information,
you
have
the
right
to
withdraw
your
consent
at
any
time.
You
can
withdraw
your
consent
at
any
time
by
contacting
us
by
using
the
contact
details
provided
in
the
section
"
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
"
below
.
However,
please
note
that
this
will
not
affect
the
lawfulness
of
the
processing
before
its
withdrawal
nor,
will
it
affect
the
processing
of
your
personal
information
conducted
in
reliance
on
lawful
processing
grounds
other
than
consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:-
Contact us using the contact information provided.
Upon
your
request
to
terminate
your
account,
we
will
deactivate
or
delete
your
account
and
information
from
our
active
databases.
However,
we
may
retain
some
information
in
our
files
to
prevent
fraud,
troubleshoot
problems,
assist
with
any
investigations,
enforce
our
legal
terms
and/or
comply
with
applicable
legal
requirements.
Cookies
and
similar
technologies:
Most
Web
browsers
are
set
to
accept
cookies
by
default.
If
you
prefer,
you
can
usually
choose
to
set
your
browser
to
remove
cookies
and
to
reject
cookies.
If
you
choose
to
remove
cookies
or
reject
cookies,
this
could
affect
certain
features
or
services
of
our
Services.
If
you
have
questions
or
comments
about
your
privacy
rights,
you
may
email
us
at
[email protected]
.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We
may
update
this
Privacy
Notice
from
time
to
time.
The
updated
version
will
be
indicated
by
an
updated
"Revised"
date
at
the
top
of
this
Privacy
Notice.
If
we
make
material
changes
to
this
Privacy
Notice,
we
may
notify
you
either
by
prominently
posting
a
notice
of
such
changes
or
by
directly
sending
you
a
notification.
We
encourage
you
to
review
this
Privacy
Notice
frequently
to
be
informed
of
how
we
are
protecting
your
information.